Privacy Policy

1. Who we are

velmoraviatrix.com, PE. Address: 15 Shovkova St, Kyiv, 01021, Ukraine. E-mail: contact@velmoraviatrix.com. Phone: +380 630 972 9420. EDRPOU registration code: 22288029.

2. What personal data we collect

Depending on how you interact with us, we may collect:

• Contact details: name, e-mail address, and phone number (including for arranging ticket/transfer communications).
• Trip coordination details: travel dates, participant details you provide, and information needed to arrange tickets/transfers.
• Data from contact submissions (lead form): the data you enter so we can respond.
• Device and usage data: information about your device, browser, and interaction with our site, if you enable analytics/marketing tools.

3. Legal basis for processing (Ukraine)

We process personal data in accordance with Ukrainian law, including the requirements of:

• Law of Ukraine “On Personal Data Protection” № 2297-VI for collection and use of personal data (including where applicable for cookie/local storage-related processing).

When we process data to fulfill travel-related arrangements and communications, we also provide pre-contract information and consumer protections consistent with:

• Law of Ukraine “On Consumer Protection”;
• Law of Ukraine “On E-commerce” № 675-VIII.

4. Cookies and similar technologies

We may use cookies and similar technologies (including local storage) to operate the site and, if enabled, to collect analytics/measurement information. Treating cookies/local storage as personal-data/communications-related processing, we handle such processing in line with Law of Ukraine “On Personal Data Protection” № 2297-VI. If you do not wish to allow certain non-essential processing, you can adjust your preferences in your browser or via consent controls provided on the site.

5. How we use personal data

We use personal data to:

• Coordinate festival travel arrangements, tickets, and transfers.
• Send communications related to your request (e.g., confirmations, timing details, and changes).
• Respond to questions and manage lead/contact submissions.
• Improve our services and the functionality of the website.
• Maintain security and prevent fraud.

6. Sharing personal data

We may share personal data with service providers who help us deliver travel coordination (for example, payment, ticketing, transfer, or hosting providers), but only to the extent required for providing the service. We do not sell your personal data.

We may also disclose personal data if required by law or to protect our rights.

7. Storage and retention

We retain personal data only for as long as necessary for the purposes described in this policy, including maintaining service records and responding to inquiries. Retention periods may vary depending on the type of data and legal/regulatory requirements.

8. Your rights

You may have rights regarding your personal data in accordance with Law of Ukraine “On Personal Data Protection” № 2297-VI. If you want to exercise your rights (for example, to access, correct, or request deletion where applicable), contact us using the details in the footer.

9. International transfers

If any processing involves transfers of personal data outside Ukraine, we take steps intended to ensure such processing complies with applicable Ukrainian requirements for personal data protection.